Position title
Infosys Opportunity (Jobs Near Me) - IT Vacancy - Customer Officer
Job Location
India
Remote work from: India




Base Salary
USD13$-USD21$ Per hour
Qualifications

Any Graduate/IT

Employment Type
Full-time





Description

Infosys Recruitment 2024

At Infosys, we are committed to transforming businesses through innovative technology solutions. As a global leader in consulting, technology, and outsourcing, we strive to empower our clients with cutting-edge solutions that drive efficiency and foster growth. Join our dynamic team and be a part of the digital revolution shaping the future.




Infosys Careers

Responsibilities:

  1. Client Engagement:
    • Foster and maintain strong relationships with clients, serving as a primary point of contact.
    • Understand client objectives, challenges, and expectations to provide tailored solutions.
    • Collaborate cross-functionally to ensure seamless delivery of services and exceed client satisfaction.
  2. Issue Resolution:
    • Proactively identify and address client concerns, resolving issues promptly and effectively.
    • Act as a bridge between clients and internal teams, facilitating communication and ensuring timely issue resolution.
    • Implement feedback mechanisms to continuously improve the quality of services and address recurring concerns.
  3. Customer Advocacy:
    • Advocate for the customer within the organization, representing their needs and perspectives.
    • Collaborate with internal stakeholders to enhance products and services based on customer feedback.
    • Implement customer-centric initiatives to enhance overall satisfaction and loyalty.




Infosys Jobs Near Me

Skills:

  1. Communication Skills:
    • Excellent verbal and written communication skills.
    • Ability to convey complex information in a clear and concise manner.
    • Active listening skills to understand and address client needs effectively.
  2. Problem-Solving:
    • Strong analytical and problem-solving skills.
    • Ability to think critically and make decisions in a fast-paced environment.
    • Proven track record of resolving customer issues and improving overall satisfaction.
  3. Relationship Building:
    • Exceptional interpersonal skills to build and maintain positive client relationships.
    • Collaborative mindset with the ability to work effectively in cross-functional teams.
    • Empathy and understanding to connect with clients on a personal level.

Tags

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Important Links

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Date posted
January 24, 2024
Valid through
August 31, 2024
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Position: Infosys Opportunity (Jobs Near Me) - IT Vacancy - Customer Officer

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