Infosys Recruitment 2023

Are you passionate about providing top-notch technical support and ensuring seamless desktop operations? Join our team at Infosys as a Desktop Support Specialist, where you'll play a crucial role in maintaining the efficiency and functionality of our desktop systems. We are seeking a highly motivated individual who is adept at troubleshooting, customer-oriented, and thrives in a dynamic work environment.

Infosys Careers

Responsibilities:

1. End-User Assistance: Provide hands-on support to end-users, resolving desktop-related issues promptly and effectively. Offer clear and concise instructions to users, ensuring they can navigate and utilize desktop systems with ease.
2. Troubleshooting and Issue Resolution: Diagnose and troubleshoot hardware and software problems related to desktops, laptops, and peripherals. Collaborate with cross-functional teams to resolve complex technical issues and implement preventive measures to enhance system reliability.
3. System Maintenance and Updates: Perform regular maintenance tasks, including system updates, patches, and software installations. Ensure that desktop systems are up-to-date with the latest security features and configurations, minimizing vulnerabilities and enhancing overall system performance.