Position title
Infosys Recruitment 2023 - New Jobs - Help Desk Worker Post
Job Location
India
Remote work from: India




Base Salary
USD26,500-USD34,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Infosys Recruitment 2023

At Infosys, we are a global leader in consulting, technology, and outsourcing solutions. Our commitment to innovation and excellence has positioned us at the forefront of the industry. As we continue to grow, we are seeking a dedicated Help Desk Worker to join our dynamic team and contribute to our success.




Infosys Careers

Responsibilities:

  1. Customer Support Excellence:
    • Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring overall customer satisfaction.
    • Effectively troubleshoot and diagnose technical problems, offering clear and concise solutions to end-users.
    • Collaborate with cross-functional teams to escalate complex issues and ensure timely resolution.
  2. Technical Assistance:
    • Offer first-level technical support to end-users, addressing hardware and software-related concerns.




Infosys Jobs Near Me

  1. Skills:
    1. Communication Skills:
      • Exceptional verbal and written communication skills.
      • Ability to convey technical information in a user-friendly manner.
      • Active listening skills to understand and address user concerns effectively.
    2. Technical Proficiency:
      • Solid understanding of IT hardware, software, and basic networking concepts.
      • Proficient in troubleshooting and problem-solving within a help desk environment.
      • Familiarity with ticketing systems and remote support tools.
    3. Customer Focus:
      • Strong customer service orientation with a focus on exceeding user expectations.
Important Links

Find the Link in Apply Now Button



Date posted
November 21, 2023
Valid through
March 31, 2024
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Position: Infosys Recruitment 2023 - New Jobs - Help Desk Worker Post

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