Position title
Infosys Vacancy (Apply Online) - Job Alerts - Desktop Support
Job Location
India
Remote work from: India




Base Salary
USD13$-USD21$ Per hour
Qualifications

Any Graduate/IT

Employment Type
Full-time





Description

Infosys Recruitment 2024

Are you a tech-savvy problem solver with a passion for providing top-notch desktop support? We are seeking a highly skilled Desktop Support Specialist to join our dynamic team at Infosys. In this role, you will play a crucial part in ensuring seamless desktop operations, troubleshooting technical issues, and delivering exceptional IT support to our internal users. If you thrive in a fast-paced environment, possess excellent communication skills, and have a knack for resolving technical challenges, we invite you to apply for this exciting opportunity.

Infosys Careers

Responsibilities:

  1. Desktop Troubleshooting and Technical Support:
    • Diagnose and resolve hardware, software, and network issues for desktops and peripherals.
    • Provide timely and effective technical support to end-users, ensuring minimal downtime and maximum productivity.
    • Collaborate with cross-functional teams to escalate and resolve complex technical problems, maintaining a high level of customer satisfaction.
  2. Software Installation and Maintenance:
    • Install, configure, and update desktop applications and operating systems.
    • Manage software licenses and ensure compliance with company policies.
    • Conduct regular maintenance activities, including updates, patches, and security enhancements, to keep desktop systems running smoothly.
  3. User Training and Documentation:
    • Conduct user training sessions on basic desktop operations and best practices.
    • Create and update documentation for common technical issues and solutions.
    • Proactively communicate with end-users to promote IT awareness and enhance their overall desktop computing experience.

   

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Infosys Jobs Near Me

Skills:

  1. Technical Proficiency:
    • Strong knowledge of desktop hardware, operating systems, and common software applications.
    • Ability to troubleshoot and resolve technical issues independently and efficiently.
    • Familiarity with remote desktop tools for providing support to geographically dispersed users.
  2. Communication and Customer Service:
    • Excellent interpersonal and communication skills, both written and verbal.
    • Proven ability to translate technical jargon into user-friendly language.
    • Customer-focused mindset with a commitment to delivering outstanding service.
  3. Problem-Solving and Adaptability:
    • Analytical mindset with a knack for solving complex technical challenges.
    • Ability to adapt to evolving technologies and stay updated on industry trends.
    • Strong organizational skills and the ability to prioritize tasks effectively in a dynamic environment.

Tags

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Important Links

Find the Link in Apply Now Button



Date posted
January 30, 2024
Valid through
August 31, 2024
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Position: Infosys Vacancy (Apply Online) - Job Alerts - Desktop Support

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