Position title
Jio Recruitment 2023 - All India Jobs - Customer Care Agent Post
Job Location
India
Remote work from: IND




Base Salary
USD12,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Jio Recruitment 2023

Join our dynamic team at Jio, a leading telecommunications company dedicated to providing innovative and reliable services to our valued customers. As a Customer Care Agent, you'll be an integral part of our commitment to delivering exceptional customer experiences and ensuring satisfaction at every interaction.




Jio Careers

Responsibilities:

  • Customer Engagement and Support:
    • Interact with customers via phone, chat, and email to address inquiries, resolve issues, and provide information about our products and services.
    • Foster positive customer relationships by actively listening to concerns, empathizing with their needs, and offering effective solutions.
    • Collaborate with cross-functional teams to escalate and resolve complex customer issues, ensuring timely resolution and customer satisfaction.
  • Quality Service Delivery:
    • Adhere to established service standards and guidelines to consistently deliver high-quality customer support.
    • Utilize comprehensive product knowledge to guide customers through troubleshooting processes and assist them in optimizing their service experience.
    • Continuously seek opportunities for process improvement and contribute ideas to enhance overall customer care efficiency.




Jio Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills to interact effectively with customers and internal teams.
    • Ability to convey complex information in a clear and concise manner.
  • Problem-Solving:
    • Strong analytical and problem-solving skills to identify customer needs and provide timely and effective solutions.
    • Capacity to think critically and make informed decisions in a fast-paced environment.
  • Customer Focus:
    • Demonstrated commitment to delivering outstanding customer service and ensuring customer satisfaction.
    • Empathy and patience to handle customer concerns with a positive and solution-oriented approach.
Important Links

Find the Link in Apply Now Button



Date posted
December 26, 2023
Valid through
March 31, 2024
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Position: Jio Recruitment 2023 - All India Jobs - Customer Care Agent Post

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