Position title
Jio Recruitment 2023 - Job Alert - Customer Care Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Jio Recruitment 2023

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team at Jio as a Customer Care Executive, where you will play a pivotal role in ensuring our customers receive top-notch support and assistance. We are seeking individuals who are dedicated, empathetic, and possess excellent communication skills. If you are ready to make a difference and contribute to a customer-centric organization, we invite you to apply!




Jio Careers

Responsibilities:

  • Customer Interaction:
    • Engage with customers in a courteous and professional manner, addressing inquiries, concerns, and feedback.
    • Provide timely and accurate information to customers regarding products, services, and account-related queries.
    • Ensure customer satisfaction by resolving issues effectively and exceeding expectations in every interaction.
  • Problem Resolution:
    • Analyze customer issues and troubleshoot problems to identify and implement effective solutions.
    • Collaborate with cross-functional teams to escalate and resolve complex customer concerns.
    • Proactively identify trends in customer queries and contribute to process improvements to enhance overall customer experience.




Jio Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills.
    • Ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and concerns.
  • Problem-Solving:
    • Strong analytical and problem-solving skills.
    • Ability to think critically and make informed decisions.
    • Adaptability to handle a variety of customer issues and find effective solutions.
  • Customer Focus:
    • Genuine passion for delivering outstanding customer service.
    • Empathy and patience in dealing with customer inquiries and concerns.
    • Ability to prioritize customer satisfaction while adhering to company policies and procedures.
Important Links

Find the Link in Apply Now Button



Date posted
November 27, 2023
Valid through
March 31, 2024
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Position: Jio Recruitment 2023 - Job Alert - Customer Care Executive Post

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