Position title
Jio Recruitment 2023 - Job Alert - Customer Service Supervisor Post
Job Location
India
Remote work from: IND
Base Salary
USD12,000-USD18,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Jio Recruitment 2023
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team at Jio as a Customer Service Supervisor, where you will play a pivotal role in ensuring our customers receive the best service possible.
Jio Careers
Responsibilities:
- Team Leadership:
- Lead, motivate, and supervise a team of customer service representatives to ensure the highest standards of service delivery.
- Foster a positive and collaborative team environment, promoting continuous learning and development.
- Provide guidance and support to team members, resolving complex customer issues and escalating when necessary.
- Quality Assurance:
- Implement and maintain quality assurance processes to monitor and enhance the overall customer service experience.
- Conduct regular performance reviews, identify areas for improvement, and implement training programs as needed.
- Analyze customer interactions to identify trends and proactively address potential service issues.
Hiring organization
Date posted
November 25, 2023
Valid through
March 31, 2024
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