Position title
Jio Recruitment 2023 - Latest Job - Customer Service Trainee Post
Job Location
India
Remote work from: IND
Base Salary
USD12,500-USD18,500 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Jio Recruitment 2023
Jio, a leading telecommunications company committed to revolutionizing the digital landscape, is seeking dynamic individuals to join our Customer Service team as Trainees. At Jio, we believe in providing unparalleled services to our customers, and our dedicated team plays a pivotal role in ensuring a seamless experience.
Jio Careers
Responsibilities:
- Customer Engagement:
- Engage with customers in a courteous and professional manner through various communication channels, including phone, chat, and email.
- Assist customers with their inquiries, concerns, and service-related concerns, striving to exceed their expectations at every interaction.
- Collaborate with cross-functional teams to resolve customer issues promptly and escalate when necessary.
- Product Knowledge:
- Acquire a deep understanding of Jio's products and services to provide accurate information and solutions to customers.
- Stay updated on the latest features and updates, enabling effective communication of product benefits to customers.
- Proactively educate customers on self-service options to enhance their overall experience.
Hiring organization
Date posted
December 21, 2023
Valid through
March 31, 2024
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