Position title
Jio Recruitment 2024 - Jio Vacancy - Customer Care Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD11,000-USD18,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Jio Recruitment 2024

Join our dynamic team at Jio as a Customer Care Executive and be a pivotal part of our commitment to delivering exceptional customer service. As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels.




Jio Careers

Responsibilities:

  • Customer Engagement:
    • Interact with customers via phone, email, and chat to provide timely and accurate information.
    • Proactively engage with customers to understand their needs, address concerns, and ensure a positive overall experience.
    • Collaborate with cross-functional teams to resolve customer issues and escalate complex problems to higher-level support when necessary.
  • Problem Resolution:
    • Identify and analyze customer issues, providing effective and efficient solutions.
    • Troubleshoot technical problems, guiding customers through step-by-step resolutions.
    • Document and maintain accurate records of customer interactions, feedback, and resolutions in the customer relationship management (CRM) system.




Jio Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills.
    • Ability to convey information clearly and concisely with a customer-centric approach.
    • Active listening skills to understand customer needs and concerns.
  • Problem-Solving:
    • Strong analytical and problem-solving skills.
    • Ability to think on your feet and make decisions in a fast-paced environment.
    • Detail-oriented with a focus on finding effective and sustainable solutions.
  • Empathy and Patience:
    • Empathetic and patient attitude when dealing with customer issues.
    • Ability to handle challenging situations with a calm and composed demeanor.
    • Demonstrated understanding of the customer's perspective and ability to build rapport.
Important Links

Find the Link in Apply Now Button



Date posted
January 2, 2024
Valid through
April 30, 2024
PDF Export
Export Job as PDF
APPLY NOW

Visitors have accessed this post 15 times.

Visitors have accessed this post 15 times.

Close modal window

Position: Jio Recruitment 2024 - Jio Vacancy - Customer Care Executive Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.