Lenskart Recruitment 2023

As a Customer Service Representative at Lenskart, you will play a pivotal role in ensuring our customers receive unparalleled support and assistance. You will be the first point of contact for our valued customers, helping them with their eyewear needs, addressing concerns, and providing guidance. If you are a dedicated and empathetic individual who thrives in a fast-paced environment, this is the perfect opportunity for you to join our team and contribute to our mission.

Lenskart Careers

Responsibilities:

1. Customer Assistance: Provide excellent customer service through various communication channels, including phone, email, and live chat. Answer inquiries, resolve issues, and guide customers in selecting the right eyewear products.
2. Order Management: Process orders, track shipments, and ensure timely delivery to customers. Coordinate with our logistics team to resolve any delivery-related issues and keep customers informed about the status of their orders.