Lenskart Recruitment 2023

Join Lenskart's dynamic team as a Customer Care Associate, where you'll be at the forefront of providing exceptional service to our valued customers. This role is ideal for individuals with a passion for delivering outstanding customer experiences and a commitment to ensuring customer satisfaction.

Lenskart Careers

Responsibilities:

1. Customer Interaction and Issue Resolution:
   • Engage with customers through various communication channels, including phone calls, emails, and live chat, to address inquiries, concerns, and product-related questions.
   • Proactively identify and resolve customer issues, ensuring a swift and satisfactory resolution to enhance overall customer satisfaction.
   • Maintain a professional and empathetic approach, demonstrating a deep understanding of Lenskart's products and policies.
2. Order Management and Processing:
   • Efficiently process customer orders, ensuring accuracy in product selection, pricing, and delivery details.