Position title
Lenskart Recruitment 2023 - Job Alert - Customer Experience Agent Post
Job Location
India
Remote work from: India




Base Salary
USD14,000-USD20,000 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Lenskart Recruitment 2023

Are you passionate about delivering exceptional customer service and ensuring every interaction leaves a positive impact? If so, Lenskart is looking for a dedicated Customer Experience Agent to join our team. As a Customer Experience Agent, you will be the first point of contact for our valued customers, assisting them with their inquiries and providing solutions to enhance their experience with Lenskart.




Lenskart Careers

Responsibilities:

  1. Customer Engagement: Interact with customers via various communication channels, such as phone, email, and chat, to address their questions, concerns, and feedback. Create a welcoming and friendly atmosphere for customers, making them feel valued and heard.

  2. Issue Resolution: Identify customer needs and provide timely, efficient, and effective solutions to their problems. This includes helping customers with product inquiries, order tracking, refunds, and exchanges, ensuring a smooth and hassle-free experience.




Lenskart Jobs Near Me

Skills:

  1. Effective Communication: Exceptional verbal and written communication skills are essential. The ability to convey information clearly and empathetically is crucial in ensuring a positive customer experience.
  2. Problem-Solving: A strong problem-solving mindset is required to address customer issues efficiently. This includes the ability to think on your feet, make decisions, and find creative solutions.
  3. Patience and Empathy: Patience and empathy are vital when dealing with customer concerns. Understanding and addressing customers' emotions and needs with care is key to building lasting customer relationships.
Important Links

Find the Link in Apply Now Button



Date posted
October 31, 2023
Valid through
June 30, 2024
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Position: Lenskart Recruitment 2023 - Job Alert - Customer Experience Agent Post

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