Lenskart Recruitment 2023

Are you a customer-focused individual with a passion for helping others and providing exceptional service? Lenskart, the leading online eyewear retailer, is seeking dedicated and enthusiastic individuals to join our Customer Service team. As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the best possible experience when shopping for eyewear online.

Lenskart Careers

Responsibilities:

1. Customer Support: Provide prompt and courteous assistance to Lenskart customers via various communication channels such as phone, email, and live chat. Address inquiries, resolve issues, and offer guidance on product selection, order tracking, and prescription-related queries.
2. Problem Resolution: Investigate and resolve customer complaints or concerns while maintaining a high level of empathy and professionalism. Collaborate with internal teams to ensure timely and effective solutions for any issues that may arise.