Lenskart Recruitment 2023

As a Customer Service Representative at Lenskart, you will be at the forefront of our commitment to outstanding customer service. You will play a vital role in ensuring our customers receive the assistance and support they need, enhancing their shopping experience and building trust in our brand.

Lenskart Careers

Responsibilities:

1. Customer Engagement: Engage with customers through various communication channels (phone, chat, email) to provide information, answer questions, and resolve issues in a courteous and professional manner.
2. Order Management: Assist customers in placing orders, tracking shipments, and managing returns or exchanges. Ensure accuracy and efficiency throughout the order fulfillment process.
3. Product Knowledge: Stay up-to-date with our product offerings and promotions to provide informed recommendations and advice to customers. This includes a deep understanding of eyewear options and prescription-related inquiries.