Position title
Lenskart Recruitment 2023 - Job Alert - Customer Service Supervisor Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD20,500 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Lenskart Recruitment 2023

Are you passionate about delivering exceptional customer service and leading a team to success? Lenskart is seeking a dynamic and customer-focused individual to join our team as a Customer Service Supervisor. As a crucial member of our customer service department, you will play a key role in ensuring customer satisfaction and driving operational excellence.




Lenskart Careers

Responsibilities:

  1. Team Leadership:
    • Lead and motivate a team of customer service representatives to achieve performance targets and deliver outstanding customer experiences.
    • Provide guidance and coaching to team members, fostering a positive and collaborative work environment.
    • Monitor and evaluate team performance, identifying areas for improvement and implementing effective strategies for enhancement.
  2. Customer Relations:
    • Resolve escalated customer issues and inquiries, ensuring timely and satisfactory resolution.
    • Collaborate with other departments to address customer concerns and improve overall customer satisfaction.




Lenskart Jobs Near Me

  1. Leadership:
    • Proven experience in leading and motivating teams to achieve performance goals.
    • Strong interpersonal and communication skills with the ability to inspire and influence team members.
  2. Problem Solving:
    • Exceptional problem-solving skills with the ability to think critically and make decisions under pressure.
    • Demonstrated ability to analyze customer issues and implement effective solutions.
  3. Customer Focus:
    • A customer-centric mindset with a passion for delivering exceptional service.
    • Ability to understand customer needs and proactively address concerns to ensure a positive customer experience.
Important Links

Find the Link in Apply Now Button



Date posted
November 27, 2023
Valid through
March 31, 2024
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Position: Lenskart Recruitment 2023 - Job Alert - Customer Service Supervisor Post

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