Lenskart Recruitment 2023

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Lenskart, a leading eyewear brand, is seeking a Customer Service Trainee to join our dedicated team. As a Customer Service Trainee, you will play a crucial role in ensuring our customers receive the best possible experience, fostering lasting relationships and promoting the Lenskart brand.

Lenskart Careers

Responsibilities:

1. Customer Interaction:
   • Engage with customers via various communication channels, including phone, email, and chat, to address inquiries, resolve issues, and provide product information.
   • Demonstrate empathy and patience while actively listening to customer concerns, ensuring a positive and personalized interaction.
2. Order Processing and Tracking:
   • Efficiently process customer orders, ensuring accuracy and timeliness in order fulfillment.
   • Track and monitor order status, providing proactive updates to customers and addressing any potential issues to ensure a smooth and seamless shopping experience.
3. Product Knowledge and Guidance:
   • Acquire in-depth knowledge of Lenskart's product offerings to assist customers in making informed purchase decisions.