Position title
Lenskart Recruitment 2023 - Job Alert - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD20,500 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Lenskart Recruitment 2023

Lenskart is a leading eyewear brand committed to providing exceptional vision care solutions. We pride ourselves on innovation, quality, and customer satisfaction. As we continue to grow, we are seeking a dedicated Customer Support Analyst to join our dynamic team.




Lenskart Careers

Responsibilities:

  1. Customer Assistance and Issue Resolution:
    • Engage with customers via multiple channels, including phone, email, and chat, to provide prompt and effective assistance.
    • Identify and analyze customer issues, ensuring accurate and efficient resolution to enhance overall customer satisfaction.
    • Collaborate with cross-functional teams to address complex customer queries and provide comprehensive solutions.
  2. Product Knowledge and Training:
    • Stay informed about Lenskart's latest products, features, and services to effectively guide customers and address inquiries.




Lenskart Jobs Near Me

    1. Skills:
      1. Communication Skills:
        • Exceptional verbal and written communication skills to effectively interact with customers and internal teams.
        • Ability to convey complex information in a clear and concise manner.
      2. Problem-Solving:
        • Strong analytical and problem-solving skills to identify and address customer issues efficiently.
        • Proactive approach to anticipating customer needs and providing preemptive solutions.
Important Links

Find the Link in Apply Now Button



Date posted
November 15, 2023
Valid through
March 31, 2024
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Position: Lenskart Recruitment 2023 - Job Alert - Customer Support Analyst Post

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