Lenskart Recruitment 2023

Lenskart is seeking a passionate and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will play a crucial role in ensuring our customers receive top-notch assistance and support. If you have excellent communication skills, a friendly demeanor, and a willingness to go the extra mile to help customers, we'd love to have you on board.

Lenskart Careers

Responsibilities:

1. Provide Exceptional Customer Support:
   • Respond promptly to customer inquiries through various communication channels, including phone, email, and chat.
   • Assist customers with product information, order status, returns, and general inquiries.
   • Resolve customer issues and concerns with professionalism, empathy, and a commitment to customer satisfaction.
2. Product Knowledge and Guidance:
   • Develop an in-depth understanding of Lenskart's product offerings and keep up-to-date with the latest trends in eyewear.
   • Offer expert guidance and recommendations to customers, helping them make informed decisions about their eyewear choices.