Position title
Meesho New Hiring 2024 - Latest Opportunity - Customer Care Agent Post (Apply Now)
Job Location
India
Remote work from: India
Base Salary
USD10$-USD21$ Per hour
Qualifications
Any Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2024
At Meesho, we believe in empowering individuals to kickstart their entrepreneurial journey. Our platform enables people to start their own online businesses with ease. As a rapidly growing e-commerce company, we are dedicated to creating opportunities for success while fostering a supportive and collaborative work environment.
Meesho Careers
Responsibilities:
- Customer Engagement and Support:
- Interact with customers through multiple communication channels, including chat, email, and phone, to address inquiries, resolve issues, and provide assistance in a timely and professional manner.
- Proactively engage with customers to understand their needs, guide them through our platform, and ensure a positive and seamless experience.
- Problem Resolution:
- Investigate and analyze customer concerns, troubleshoot problems, and collaborate with cross-functional teams to provide effective solutions.
- Escalate complex issues to higher-level support or relevant departments, ensuring timely resolution and customer satisfaction.
- Feedback and Improvement:
- Gather customer feedback and insights to contribute to continuous improvement initiatives within the company.
- Collaborate with internal teams to share customer perspectives, helping enhance product features, policies, and overall user experience.
Hiring organization
Date posted
January 24, 2024
Valid through
June 30, 2024
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