Position title
Meesho New Vacancy For Client Service Specialist - Jobs Near Me - Apply Now
Job Location
India
Remote work from: India
Base Salary
USD12$-USD25$ Per hour
Qualifications
10th,12th pass/Any Graduate
Employment Type
Full-time
Description
Meesho New Vacancy
This is an exciting opportunity for someone with a strong service ethic and excellent communication skills to launch a fulfilling career in customer service within a fast-paced and growing industry. You'll be the first point of contact for Meesho's customers and sellers, addressing their inquiries, resolving concerns, and providing guidance to navigate the Meesho platform effectively.
Meesho Careers
Responsibilities:
- Provide exceptional customer service to Meesho's customers and sellers through various channels (phone, email, chat).
- Actively listen to customer and seller concerns, understand their needs, and identify the root cause of any issues.
- Resolve customer and seller inquiries promptly and efficiently, following established procedures and Meesho's policies.
- Provide clear and concise explanations, offering solutions and guidance to ensure customer and seller satisfaction.
- Proactively identify recurring issues and escalate them to the appropriate teams for improvement.
- Maintain accurate records of customer and seller interactions, ensuring clear documentation for future reference.
- Stay up-to-date on Meesho's features, policies, and promotions to provide accurate and helpful information.
- Contribute to a positive and supportive environment for Meesho's customers and sellers.
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