Meesho New Vacancy

As a Customer Support Specialist, you will play a crucial role in ensuring our customers have a positive and smooth experience on the Meesho platform. You will be the first point of contact for our customers, addressing their inquiries, resolving their concerns, and providing exceptional service.

Meesho Careers

Responsibilities:

Respond to customer inquiries promptly and professionally through various channels (email, social media, etc.)
Proactively identify and resolve customer issues efficiently and effectively
Escalate complex issues to the appropriate teams and follow up for resolution
Maintain accurate records of customer interactions and update relevant information
Contribute to the continuous improvement of the customer support process by providing feedback and suggestions