Meesho New Vacancy

At Flipkart, we are committed to delivering exceptional customer service, and we are seeking a Client Service Specialist to join our dynamic team. As a Client Service Specialist, you will play a pivotal role in ensuring that our clients receive top-notch support and assistance. If you are passionate about customer satisfaction and thrive in a fast-paced environment, we want to hear from you.

Meesho Careers

Responsibilities:

Client Relationship Management: Build and maintain strong relationships with clients by understanding their needs, addressing inquiries, and providing prompt resolutions to issues. Serve as the primary point of contact for clients, ensuring their concerns are addressed efficiently and effectively.
Problem Solving and Troubleshooting: Proactively identify and resolve client issues, utilizing a combination of product knowledge, critical thinking, and effective communication skills. Troubleshoot technical problems, navigate through challenges, and escalate complex issues as necessary to ensure timely resolution.
Product Education and Training: Educate clients on Flipkart's products, services, and features to enhance their overall experience. Provide training sessions and demonstrations to clients, guiding them through the platform's functionalities and offering personalized solutions to optimize their usage.