Position title
Meesho Recruitment 2023-24 - New Vacancy - Customer Service Representative Post
Job Location
India
Remote work from: India




Base Salary
USD12,000-USD19,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2023

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our valued customers on Meesho, you will play a crucial role in ensuring their satisfaction and resolving any inquiries or concerns they may have. If you are passionate about delivering exceptional customer service and thrive in a dynamic, fast-paced environment, we invite you to apply for this exciting opportunity.




Meesho Careers

Responsibilities:

  • Customer Engagement and Support:
    • Interact with customers via various channels, including chat, email, and phone, to provide timely and accurate information.
    • Address customer inquiries, concerns, and issues with professionalism and empathy, striving to exceed customer expectations in every interaction.
    • Collaborate with cross-functional teams to resolve complex customer issues and ensure a seamless customer experience.
  • Order Processing and Tracking:
    • Assist customers in navigating the Meesho platform, guiding them through the order placement, payment, and tracking processes.
    • Monitor and track customer orders to proactively identify and address any potential issues, ensuring on-time delivery and customer satisfaction.
    • Work closely with logistics partners to troubleshoot and resolve any shipping-related issues, keeping customers informed throughout the process.




Meesho Jobs Near Me

Skills:

    • Excellent Communication Skills:
      • Ability to communicate clearly and effectively in written and spoken English.
      • Active listening skills to understand customer needs and concerns.
    • Problem-Solving Skills:
      • Strong analytical and problem-solving abilities to address customer inquiries and find effective solutions.
      • Ability to think on your feet and make informed decisions in a fast-paced environment.
    • Customer Focus:
      • Demonstrated passion for providing outstanding customer service.
      • Empathy and patience in dealing with diverse customer issues and personalities.
Important Links

Find the Link in Apply Now Button



Date posted
December 27, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2023-24 - New Vacancy - Customer Service Representative Post

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