Position title
Meesho Recruitment 2023 - Job Alert - Customer Service Representative Post
Job Location
India
Remote work from: India
Base Salary
USD12,000-USD20,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2023
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our valued customers on Meesho, you will play a crucial role in ensuring their satisfaction and resolving any inquiries or concerns they may have. If you are passionate about delivering exceptional customer service and thrive in a dynamic, fast-paced environment, we invite you to apply for this exciting opportunity.
Meesho Careers
Responsibilities:
- Customer Engagement and Support:
- Interact with customers via various channels, including chat, email, and phone, to provide timely and accurate information.
- Address customer inquiries, concerns, and issues with professionalism and empathy, striving to exceed customer expectations in every interaction.
- Collaborate with cross-functional teams to resolve complex customer issues and ensure a seamless customer experience.
- Order Processing and Tracking:
- Assist customers in navigating the Meesho platform, guiding them through the order placement, payment, and tracking processes.
- Monitor and track customer orders to proactively identify and address any potential issues, ensuring on-time delivery and customer satisfaction.
- Work closely with logistics partners to troubleshoot and resolve any shipping-related issues, keeping customers informed throughout the process.
Hiring organization
Date posted
December 22, 2023
Valid through
March 31, 2024
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