Position title
Meesho Recruitment 2023 - Jobs Alert - Customer Care Associate Post
Job Location
India
Remote work from: India




Base Salary
USD11,000-USD17,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2023

Meesho is a fast-growing e-commerce platform that empowers individuals to start and grow their own online businesses. We believe in creating opportunities and fostering entrepreneurship in the digital age. As a Customer Care Associate at Meesho, you will play a crucial role in ensuring a seamless and delightful experience for our users.




Meesho Careers

Responsibilities:

  • Customer Assistance and Issue Resolution:
    • Respond promptly to customer inquiries through various channels, including phone, email, and chat.
    • Provide accurate information regarding Meesho products, services, policies, and resolve customer concerns efficiently.
    • Collaborate with cross-functional teams to address complex issues and ensure timely resolution.
  • Order Management and Tracking:
    • Manage and track customer orders, ensuring accurate and on-time delivery.
    • Proactively communicate order status and address any potential delays or issues.
    • Work closely with logistics and fulfillment teams to optimize order processing workflows.
  • Customer Feedback and Improvement:
    • Gather customer feedback and insights to identify areas for improvement in products or services.




Meesho Jobs Near Me

Skills:

    • Excellent Communication Skills:
      • Ability to communicate clearly and effectively, both verbally and in writing.
      • Active listening skills to understand customer needs and concerns.
    • Problem-Solving:
      • Strong analytical and problem-solving skills to address customer issues.
      • Ability to think on your feet and provide creative solutions to enhance customer satisfaction.
    • Empathy and Patience:
      • Demonstrated empathy towards customers and a patient demeanor in handling customer queries.
      • Ability to remain calm and composed in challenging situations.
Important Links

Find the Link in Apply Now Button



Date posted
December 21, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2023 - Jobs Alert - Customer Care Associate Post

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