Position title
Meesho Recruitment 2023 - Jobs Alert - Customer Service Manager Post
Job Location
India
Remote work from: India




Base Salary
USD15,000-USD24,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2023

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your leadership skills can make a real impact? If so, Meesho is looking for a dedicated and customer-centric individual to join our team as a Customer Service Manager.




Meesho Careers

Responsibilities:

  • Team Leadership:
    • Lead and inspire a team of customer service representatives to ensure the delivery of outstanding support.
    • Foster a positive and collaborative work environment that encourages continuous improvement and innovation.
    • Provide coaching and guidance to team members, fostering their professional development and growth.
  • Customer Advocacy:
    • Champion the voice of the customer within the organization, identifying opportunities for improvement based on customer feedback.
    • Resolve escalated customer issues promptly, ensuring high levels of customer satisfaction and loyalty.
    • Collaborate with cross-functional teams to implement customer-centric initiatives and improvements.




Meesho Jobs Near Me

Skills:

    • Leadership:
      • Proven experience in leading and motivating a customer service team.
      • Strong interpersonal and communication skills, with the ability to inspire and influence others positively.
      • Ability to make decisions under pressure and navigate through challenges effectively.
    • Customer-Centric Approach:
      • A deep understanding of customer service principles and a commitment to delivering an exceptional customer experience.
      • Excellent problem-solving skills with a focus on finding solutions that benefit both the customer and the company.
      • Empathy and patience in handling customer concerns and escalations.
    • Analytical Aptitude:
      • Proficient in using data and analytics to drive decision-making and continuous improvement.
Important Links

Find the Link in Apply Now Button



Date posted
November 30, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2023 - Jobs Alert - Customer Service Manager Post

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