Position title
Meesho Recruitment 2023 - Jobs Near Me - Customer Care Agent Post
Job Location
India
Remote work from: India
Base Salary
USD13,000-USD19,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2023
Meesho is a dynamic e-commerce platform that empowers individuals and small businesses to succeed in the digital marketplace. We believe in fostering entrepreneurship and offering a wide range of quality products to our customers. As we continue to grow, we are seeking a Customer Service Manager to join our team and ensure an exceptional customer experience.
Meesho Careers
Responsibilities:
- Customer Relationship Management:
- Build and maintain strong, positive relationships with customers through various communication channels, including email, chat, and phone.
- Resolve customer inquiries and issues in a timely and professional manner, ensuring high customer satisfaction.
- Proactively engage with customers to collect feedback and suggestions to improve our products and services.
- Team Leadership and Development:
- Lead and mentor a team of customer service representatives, providing guidance and training to enhance their performance.
- Monitor team performance, set targets, and ensure that service quality standards are consistently met or exceeded.
Hiring organization
Date posted
October 31, 2023
Valid through
February 28, 2024
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