Position title
Meesho Recruitment 2023 - New Vacancy - Customer Care Agent Post
Job Location
India
Remote work from: India
Base Salary
USD11,500-USD18,500 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2023
Are you passionate about marketing and eager to contribute your skills to a dynamic and innovative team? We are seeking a talented Marketing Staff to join our Meesho family. As a key member of our marketing team, you will play a crucial role in driving brand awareness, customer engagement, and business growth. If you thrive in a fast-paced environment, possess creative flair, and have a knack for strategic thinking, we want to hear from you!
Meesho Careers
Responsibilities:
- Customer Support Excellence:
- Respond promptly to customer inquiries via various channels, including email, chat, and phone, demonstrating a deep understanding of Meesho's products and services.
- Provide accurate information to users regarding order status, product details, and issue resolution, ensuring a positive and seamless customer experience.
- Proactively identify and address customer concerns, escalating complex issues to the appropriate teams for resolution.
- Problem Resolution:
- Investigate and troubleshoot customer issues with patience and empathy, aiming for swift and effective resolution.
- Collaborate with cross-functional teams to resolve escalated customer concerns, ensuring a high level of satisfaction.
Hiring organization
Date posted
December 18, 2023
Valid through
March 31, 2024
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