Position title
Meesho Recruitment 2023 - New Vacancy - Customer Service Representative Post
Job Location
India
Remote work from: India




Base Salary
USD14,000-USD23,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2023

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Meesho, a leading e-commerce platform, is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.




Meesho Careers

Responsibilities:

  • Customer Interaction: Engage with customers through various channels, including phone, email, and chat, to address inquiries, resolve issues, and provide outstanding support. Demonstrate empathy and patience in every interaction to ensure a positive customer experience.
  • Problem Resolution: Proactively identify and troubleshoot customer concerns, working collaboratively with internal teams to find effective solutions. Take ownership of customer issues and follow through to resolution, ensuring timely and accurate communication.
  • Product Knowledge: Develop a deep understanding of Meesho's products and services to effectively assist customers with inquiries, provide product information, and offer guidance on optimal usage. Stay informed about updates and changes to provide accurate and up-to-date information.




Meesho Jobs Near Me

Skills:

    • Excellent Communication: Strong verbal and written communication skills are essential. Ability to convey information clearly, concisely, and professionally, adapting communication style to suit diverse customer needs.
    • Problem-Solving: Demonstrate effective problem-solving skills and the ability to think on your feet. Approach challenges with a positive attitude and a commitment to finding solutions that meet both customer and company objectives.
    • Customer-Centric Approach: A passion for delivering exceptional customer service. Ability to empathize with customers, understand their needs, and ensure a positive customer experience that aligns with Meesho's commitment to quality service.
Important Links

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Date posted
December 16, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2023 - New Vacancy - Customer Service Representative Post

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