Position title
Meesho Recruitment 2024 - Job Alert - Customer Service Executive Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD20,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2024

At Meesho, we believe in empowering individuals to succeed in the world of e-commerce. We are a dynamic and innovative team dedicated to providing a platform for small businesses and entrepreneurs to thrive. As a Customer Service Executive, you will play a crucial role in ensuring our customers receive exceptional support, fostering a positive experience within our community.




Meesho Careers

Responsibilities:

  • Customer Interaction and Issue Resolution:
    • Engage with customers through various channels, including phone, email, and chat, to understand and resolve their queries or concerns promptly.
    • Demonstrate empathy and patience while addressing customer issues, ensuring a positive and satisfying resolution to enhance overall customer experience.
  • Product Knowledge and Guidance:
    • Stay informed about Meesho's product offerings and updates to provide accurate information to customers.
    • Guide customers on how to effectively use the platform, troubleshoot technical issues, and maximize the benefits of our services.
  • Feedback Collection and Process Improvement:
    • Actively collect customer feedback and insights to identify areas for improvement in our products and services.
    • Collaborate with cross-functional teams to relay customer feedback, contributing to continuous improvement initiatives and enhancing Meesho's overall customer satisfaction.




Meesho Jobs Near Me

Skills:

    • Excellent Communication Skills:
      • Strong verbal and written communication skills to effectively interact with customers and convey information clearly and professionally.
    • Problem-Solving Aptitude:
      • Proven ability to analyze customer issues, think critically, and develop effective solutions, demonstrating a proactive approach to problem-solving.
    • Customer-Centric Approach:
      • A passion for delivering exceptional customer service, with the ability to empathize with customers and prioritize their satisfaction.
Important Links

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Date posted
December 20, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2024 - Job Alert - Customer Service Executive Post

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