Position title
Meesho Recruitment 2024 - Meesho Careers - Customer Care Associate Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD17,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2024

Are you passionate about providing exceptional customer service and ensuring customer satisfaction? Join our dynamic team at Meesho as a Customer Care Associate! As a crucial member of our customer support team, you will play a key role in delivering an outstanding experience to our users. If you thrive in a fast-paced environment, possess excellent communication skills, and have a genuine interest in helping others, we invite you to be a part of our growing family.




Meesho Careers

Responsibilities:

  • Customer Engagement:
    • Engage with customers through various channels, including but not limited to, phone calls, emails, and live chat, to address inquiries, resolve issues, and ensure a positive customer experience.
    • Act as a brand ambassador by providing accurate information about our products and services, guiding customers through the ordering process, and offering solutions to meet their needs.
  • Problem Resolution:
    • Investigate and analyze customer concerns, troubleshoot issues, and collaborate with cross-functional teams to provide timely and effective solutions.
    • Proactively identify trends in customer feedback and work towards continuous improvement of our products and services.
  • Documentation and Reporting:
    • Maintain accurate and detailed records of customer interactions, feedback, and resolutions in our CRM system.




Meesho Jobs Near Me

Skills:

    • Communication Skills:
      • Exceptional verbal and written communication skills to interact professionally with customers and internal teams.
      • Ability to convey complex information in a clear and concise manner.
    • Problem-Solving:
      • Strong analytical and problem-solving skills to assess customer issues and provide effective solutions.
      • Proactive mindset to identify potential challenges and address them proactively.
    • Customer Focus:
      • Empathy and a customer-centric approach to understand and prioritize customer needs.
      • Ability to maintain composure and professionalism in challenging situations.
Important Links

Find the Link in Apply Now Button



Date posted
December 26, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2024 - Meesho Careers - Customer Care Associate Post

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