Position title
Meesho Recruitment 2024 - Meesho Careers - Customer Care Executive Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD17,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2024

Meesho is a dynamic and rapidly growing e-commerce platform that empowers individuals to start and grow their own online businesses. We believe in fostering a culture of innovation, collaboration, and customer-centricity. As we continue to expand our operations, we are seeking passionate individuals to join our Customer Care team and contribute to the success of our platform.




Meesho Careers

Responsibilities:

  • Customer Engagement and Issue Resolution:
    • Interact with customers via various channels, including phone, email, and chat, to address inquiries, provide information, and resolve concerns.
    • Demonstrate empathy and professionalism while understanding and addressing customer needs, ensuring a positive and satisfactory customer experience.
    • Collaborate with cross-functional teams to escalate and resolve complex issues promptly.
  • Product Knowledge and Communication:
    • Stay updated on Meesho's product offerings, policies, and procedures to provide accurate and relevant information to customers.
    • Clearly and concisely communicate product features, benefits, and troubleshooting steps to assist customers in utilizing our platform effectively.
    • Proactively engage with customers to gather feedback, identify trends, and communicate insights to relevant stakeholders for continuous improvement.




Meesho Jobs Near Me

Skills:

    • Effective Communication:
      • Excellent verbal and written communication skills with the ability to convey complex information in a clear and understandable manner.
      • Active listening skills to comprehend customer inquiries and concerns accurately.
    • Problem-Solving:
      • Strong analytical and problem-solving skills to identify root causes and implement effective solutions.
      • Ability to think critically and make decisions independently while adhering to established guidelines.
    • Customer Focus:
      • Customer-centric mindset with a genuine passion for delivering exceptional service.
      • Patience, empathy, and the ability to handle challenging situations with a positive and solution-oriented approach.
Important Links

Find the Link in Apply Now Button



Date posted
December 27, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2024 - Meesho Careers - Customer Care Executive Post

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