Position title
Meesho Recruitment 2024 - New Jobs - Customer Service Trainee Post
Job Location
India
Remote work from: India




Base Salary
USD12,000-USD18,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2024

At Meesho, we believe in empowering individuals to build their own businesses and succeed on their terms. We are a fast-growing e-commerce platform that connects sellers with customers across India. Our commitment to providing unparalleled support to our network of entrepreneurs is at the heart of what we do. Join us on this exciting journey as a Customer Service Trainee and be a key player in shaping the future of e-commerce in India.




Meesho Careers

Responsibilities:

  • Customer Assistance and Query Resolution:
    • Respond promptly to customer inquiries through various channels, including email, chat, and phone, demonstrating empathy and a customer-first approach.
    • Provide accurate information regarding products, orders, shipping, and other queries, ensuring customer satisfaction and building trust.
  • Order Management and Coordination:
    • Collaborate with internal teams to ensure seamless order processing, tracking, and delivery, resolving any issues that may arise during the fulfillment process.
    • Proactively communicate with customers about their orders, keeping them informed about order status, delays, and any other relevant information.
  • Continuous Improvement and Feedback:
    • Identify trends and patterns in customer inquiries, providing insights to the team to improve overall customer experience.




Meesho Jobs Near Me

Skills:

    • Effective Communication:
      • Strong verbal and written communication skills with the ability to convey complex information in a clear and concise manner.
      • Active listening skills to understand customer needs and concerns.
    • Problem Solving:
      • Analytical and critical thinking skills to assess situations, identify root causes of issues, and provide effective solutions.
      • Ability to think on your feet and make quick decisions to resolve customer queries efficiently.
    • Team Collaboration:
      • Work collaboratively with cross-functional teams, including Operations and Sales, to ensure a unified approach to customer service.
Important Links

Find the Link in Apply Now Button



Date posted
January 6, 2024
Valid through
March 31, 2024
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Position: Meesho Recruitment 2024 - New Jobs - Customer Service Trainee Post

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