Position title
Meesho Recruitment 2024 - New Opportunity - Customer Service Representative Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD20,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2024

Meesho is a rapidly growing e-commerce platform that empowers individuals to start and grow their online businesses. We believe in creating opportunities and fostering success for our community of entrepreneurs. As a Customer Service Representative at Meesho, you will play a crucial role in ensuring our users receive exceptional support, contributing to the overall success of our platform.




Meesho Careers

Responsibilities:

  • Customer Engagement and Support:
    • Interact with Meesho users via various channels (phone, email, chat) to address inquiries, resolve issues, and provide guidance.
    • Foster positive customer relationships by ensuring timely and effective communication, demonstrating empathy, and going above and beyond to exceed expectations.
  • Problem Resolution and Escalation:
    • Identify and analyze customer concerns, troubleshooting technical issues, and providing clear and concise solutions.
    • Collaborate with cross-functional teams to escalate complex issues and ensure prompt resolution, maintaining a high level of customer satisfaction.
  • Continuous Improvement:
    • Proactively gather customer feedback and insights to contribute to the enhancement of Meesho's products and services.




Meesho Jobs Near Me

Skills:

    • Excellent Communication Skills:
      • Strong verbal and written communication skills, with the ability to convey information clearly and professionally.
    • Empathy and Customer Focus:
      • Demonstrate empathy and a customer-centric approach in every interaction, understanding and addressing the unique needs of Meesho users.
    • Problem-Solving Abilities:
      • Proven ability to analyze and solve customer issues efficiently, thinking critically to provide effective solutions.
Important Links

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Date posted
January 9, 2024
Valid through
May 31, 2024
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Position: Meesho Recruitment 2024 - New Opportunity - Customer Service Representative Post

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