Position title
Meesho Recruitment 2024 - New Vacancy - Customer Experience Agent Post
Job Location
India
Remote work from: India




Base Salary
USD15,500-USD23,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2024

As a Customer Experience Agent, you will play a pivotal role in ensuring that our customers have a seamless and delightful shopping experience. Your dedication to providing exceptional service will contribute to the success and growth of Meesho.




Meesho Careers

Responsibilities:

  • Customer Engagement:
    • Interact with customers via various channels, including phone, email, and chat, to address inquiries, resolve issues, and provide product information.
    • Proactively engage with customers to gather feedback, understand their needs, and foster positive relationships.
  • Problem Resolution:
    • Investigate and troubleshoot customer issues, ensuring swift and effective resolution while maintaining a high level of professionalism.
    • Collaborate with cross-functional teams to escalate and resolve complex customer problems, striving for first-contact resolution.
  • Product Knowledge:
    • Stay updated on Meesho's product offerings and updates to provide accurate and detailed information to customers.




Meesho Jobs Near Me

Skills:

    • Communication Skills:
      • Excellent verbal and written communication skills to effectively interact with customers and internal teams.
      • Ability to convey complex information in a clear and understandable manner.
    • Problem-Solving:
      • Strong analytical and problem-solving skills to address customer issues efficiently.
      • Proven ability to think critically and make sound decisions in a fast-paced environment.
    • Customer-Centric Approach:
      • Genuine empathy for customers and a passion for delivering exceptional service.
      • Ability to understand and anticipate customer needs, ensuring a positive overall experience.
Important Links

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Date posted
January 10, 2024
Valid through
March 31, 2024
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Position: Meesho Recruitment 2024 - New Vacancy - Customer Experience Agent Post

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