Position title
Myntra Careers 2023 - Daily Jobs - Customer Officer Post
Job Location
India
Remote work from: India
Base Salary
USD11,500-USD19,500 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Myntra Recruitment 2023
Are you passionate about delivering exceptional customer service in a dynamic and fast-paced e-commerce environment? Myntra is seeking a Customer Officer to join our dedicated team. As a Customer Officer, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing support to enhance the overall shopping experience. This is a fantastic opportunity for individuals who thrive in a customer-centric setting and are eager to contribute to the success of one of the leading online fashion platforms.
Myntra Careers
Responsibilities:
- Customer Engagement:
- Engage with customers through various channels, including phone, email, and chat, to address inquiries, resolve concerns, and provide assistance in a professional and timely manner.
- Proactively identify and anticipate customer needs, offering personalized solutions to enhance their overall shopping experience.
- Collaborate with cross-functional teams to gather insights from customer interactions and contribute to continuous improvement initiatives.
- Issue Resolution:
- Investigate and resolve customer complaints, issues, and escalations with a focus on finding effective and efficient solutions.
- Document and communicate recurring issues to the relevant teams to implement long-term resolutions and prevent future occurrences.
Hiring organization
Date posted
November 29, 2023
Valid through
March 31, 2024
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