Position title
Myntra Careers 2023 - Jobs Near Me - Customer Success Associate Post
Job Location
India
Remote work from: India




Base Salary
USD11,000-USD17,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Myntra Recruitment 2023

At Myntra, we are not just a fashion destination; we are a community that fosters self-expression through style. As a Customer Success Associate, you will play a crucial role in ensuring our customers' satisfaction and building lasting relationships with them.




Myntra Careers

Responsibilities:

  • Customer Engagement:
    • Proactively engage with customers through various channels, including but not limited to email, chat, and phone calls.
    • Understand customers' needs and concerns, providing personalized solutions and recommendations to enhance their shopping experience.
    • Foster a positive and collaborative relationship between customers and the brand, ensuring customer loyalty and retention.
  • Issue Resolution:
    • Address and resolve customer queries, concerns, and complaints promptly and effectively.
    • Collaborate with internal teams to escalate and solve complex issues, ensuring a seamless resolution process.
    • Analyze customer feedback to identify trends and areas for improvement, contributing to the enhancement of our products and services.




Myntra Jobs Near Me

Skills:

  • Communication Skills:
    • Excellent verbal and written communication skills to interact professionally and empathetically with customers.
    • Ability to articulate complex ideas in a clear and concise manner.
  • Problem-Solving:
    • Strong problem-solving skills with the ability to think critically and make quick decisions to address customer issues effectively.
    • Demonstrated ability to navigate and resolve challenging situations with a customer-centric approach.
  • Team Collaboration:
    • Collaborative mindset with the ability to work seamlessly with cross-functional teams to ensure customer satisfaction.
    • Willingness to share insights and collaborate on initiatives to enhance overall customer experience.
Important Links

Find the Link in Apply Now Button



Date posted
November 29, 2023
Valid through
March 31, 2024
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Position: Myntra Careers 2023 - Jobs Near Me - Customer Success Associate Post

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