Position title
Myntra Careers 2023 - Latest Jobs - Customer Service Representative Post
Job Location
India
Remote work from: India




Base Salary
USD13,000-USD20,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Myntra Recruitment 2023

At Myntra, we believe in delivering an unparalleled online shopping experience, and our Customer Service team plays a pivotal role in making this a reality. As a Customer Service Representative, you will be the voice of Myntra, ensuring that our customers receive the highest level of service and assistance.




Myntra Careers

Responsibilities:

  • Customer Engagement:
    • Interact with customers via phone, email, and chat to provide exceptional service and resolve inquiries efficiently.
    • Proactively engage with customers to understand their needs, address concerns, and guide them through the shopping journey.
    • Demonstrate empathy and professionalism in every customer interaction, leaving a positive and lasting impression.
  • Problem Resolution:
    • Investigate and resolve customer issues, including order discrepancies, delivery concerns, and product inquiries.
    • Collaborate with internal teams to ensure prompt resolution of complex customer problems, striving for first-contact resolution whenever possible.




Myntra Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills with a keen ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and concerns effectively.
    • Proficiency in multiple communication channels, including phone, email, and chat.
  • Problem-Solving:
    • Strong analytical and problem-solving abilities to address customer issues promptly and effectively.
    • Ability to think on your feet and make informed decisions to enhance the customer experience.
    • Capacity to handle challenging situations with patience and composure.
Important Links

Find the Link in Apply Now Button



Date posted
November 22, 2023
Valid through
March 31, 2024
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Position: Myntra Careers 2023 - Latest Jobs - Customer Service Representative Post

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