Position title
Nestle Recruitment 2023 - Latest Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD14,000-USD22,000 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Nestle Recruitment 2023

Are you passionate about delivering exceptional customer support and ensuring customer satisfaction? Do you have a knack for problem-solving and a desire to work in a dynamic and diverse team? If so, Nestle is looking for a Customer Support Analyst to join our dedicated team and help us provide world-class service to our customers.




Nestle Careers

Responsibilities:

  1. Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and chat. Address customer concerns and resolve issues effectively, ensuring a positive customer experience.
  2. Data Analysis: Collect and analyze customer data to identify trends, issues, and opportunities for improvement. Use data-driven insights to enhance customer support processes and contribute to the overall improvement of our products and services.
  3. Documentation: Maintain accurate and organized records of customer interactions, feedback, and resolutions. Collaborate with cross-functional teams to provide insights for product enhancements and share best practices with the team.




Nestle Jobs Near Me

Skills:

  1. Communication: Excellent verbal and written communication skills with the ability to convey complex information in a clear and concise manner.
  2. Problem-Solving: Strong analytical and problem-solving skills, with a knack for finding creative solutions to customer issues.
  3. Customer Focus: A customer-centric approach with a commitment to delivering exceptional service and a genuine desire to meet and exceed customer expectations.

Qualifications:

  1. Education: A bachelor's degree in a related field or equivalent work experience.
  2. Technical Proficiency: Proficiency in using customer support software, Microsoft Office, and the ability to learn and adapt to new tools and technologies.
  3. Team Player: Strong collaboration and teamwork skills with the ability to work effectively in a diverse and dynamic environment.
Important Links

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Date posted
November 2, 2023
Valid through
June 30, 2024
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Position: Nestle Recruitment 2023 - Latest Jobs - Customer Support Analyst Post

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