Pidilite Recruitment 2023

We are looking for a Customer Experience Manager who will play a pivotal role in ensuring that our customers have a seamless and delightful experience with Pidilite. As a Customer Experience Manager, you will be responsible for nurturing and enhancing customer relationships, driving customer satisfaction, and championing customer-centric initiatives within the organization. If you are passionate about customer service, possess excellent communication skills, and are driven to make a difference, we would love to have you on our team.

Pidilite Careers

Responsibilities:

1. Customer Engagement: Develop and execute strategies to engage with our customers across various touchpoints. This includes managing customer feedback, conducting surveys, and actively seeking opportunities to improve their experience.
2. Issue Resolution: Address and resolve customer concerns and issues in a timely and efficient manner. Collaborate with cross-functional teams to ensure quick and effective solutions to enhance customer satisfaction.