Pidilite Recruitment 2023

We are seeking a dedicated and customer-centric individual to join our dynamic team as a Customer Support Representative. As a vital part of our customer-focused approach, you will be the first point of contact for our valued clients, providing unparalleled support and assistance.

Pidilite Careers

Responsibilities:

• Customer Assistance:
  • Engage with customers via phone, email, and live chat to provide prompt and efficient assistance.
  • Resolve product-related inquiries, concerns, and issues to ensure customer satisfaction.
  • Demonstrate a deep understanding of our product range to guide customers in making informed decisions.
• Order Processing:
  • Efficiently process customer orders, ensuring accuracy and timely delivery.
  • Collaborate with internal teams to track and monitor order status, proactively addressing any potential delays.
  • Manage returns and exchanges, striving to turn challenges into opportunities for customer loyalty.