Pidilite Recruitment 2023

Are you a people-oriented individual with a passion for providing exceptional customer service? Pidilite welcomes you to join our team as a Customer Service Trainee, where you will play a crucial role in ensuring our customers receive top-notch assistance and support. This position is ideal for those who thrive in a dynamic environment and are dedicated to creating positive customer experiences.

Pidilite Careers

Responsibilities:

1. Customer Interaction:
   • Engage with customers in a friendly and professional manner, addressing inquiries, resolving issues, and providing product information.
   • Act as a liaison between the customer and internal departments to ensure timely and accurate resolution of concerns.
   • Strive to exceed customer expectations by delivering service that goes above and beyond.
2. Problem Solving:
   • Analyze customer concerns and proactively identify solutions, demonstrating a problem-solving mindset.
   • Collaborate with team members to share insights and best practices, contributing to a collaborative and efficient work environment.
   • Escalate complex issues to higher levels of support when necessary, ensuring prompt and effective resolution.