Pidilite Recruitment 

Pidilite is seeking a Customer Support Analyst to join our team. The ideal candidate will be responsible for providing excellent customer service, resolving customer issues, and improving our customer support processes.

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Responsibilities:

1. Customer Support: Provide excellent customer service to our clients and resolve their issues promptly.
2. Problem Solving: Analyze customer issues and develop effective solutions.
3. Process Improvement: Identify areas for improvement in our customer support processes and implement changes as necessary.
4. Reporting: Prepare reports on customer support metrics and provide feedback to management.
5. Teamwork: Collaborate with the customer support team to ensure customer satisfaction.

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Skills:

1. Excellent communication and interpersonal skills.
2. Strong problem-solving skills.
3. Proficiency in customer relationship management (CRM) software.
4. Ability to work well in a team.

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