Position title
Royal Enfield Recruitment 2023 - Job Card - Customer Care Executive Post
Job Location
India
Remote work from: India




Base Salary
USD15,000-USD20,000 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Royal Enfield Recruitment 2023

Are you passionate about providing exceptional customer service and have a deep affinity for motorcycles? If so, we invite you to join our dynamic team at Royal Enfield as a Customer Care Executive. As a key member of our customer service department, you will play a crucial role in ensuring our customers' satisfaction and strengthening the Royal Enfield brand.




Royal Enfield Careers

Responsibilities:

  1. Customer Assistance: Be the first point of contact for customers, addressing inquiries, concerns, and feedback through various communication channels including phone, email, and chat. Provide timely and professional assistance to resolve issues, answer questions, and offer product knowledge.

  2. Issue Resolution: Investigate and analyze customer complaints and issues to ensure efficient resolution. Collaborate with other departments to escalate and resolve complex problems, striving for the highest level of customer satisfaction.




Royal Enfield Jobs Near Me

Skills:

  1. Effective Communication: Exceptional verbal and written communication skills are essential. You should be able to convey information clearly, empathize with customers, and adapt your communication style to meet their needs.
  2. Problem-Solving: Adept at identifying and solving customer issues. Critical thinking and a solution-oriented mindset are crucial to providing excellent customer service.
  3. Product Knowledge: Acquire and maintain in-depth knowledge of Royal Enfield's motorcycle models and accessories. This will enable you to assist customers effectively and provide valuable information.
Important Links

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Date posted
October 28, 2023
Valid through
March 31, 2024
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Position: Royal Enfield Recruitment 2023 - Job Card - Customer Care Executive Post

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