Position title
Royal Enfield Recruitment 2023 - Job Card - Customer Service Executive Post
Job Location
India
Remote work from: India




Base Salary
USD14,500-USD20,500 Per month
Qualifications

Graduate.

Employment Type
Full-time





Description

Royal Enfield Recruitment 2023

Are you passionate about delivering exceptional customer service and promoting an iconic brand like Royal Enfield? We are seeking a dedicated and enthusiastic Customer Service Executive to join our team. As a Customer Service Executive, you will be the face of Royal Enfield, ensuring our customers have an outstanding experience.




Royal Enfield Careers

Responsibilities:

  1. Customer Interaction: Engage with customers in a friendly and professional manner, addressing their inquiries, concerns, and feedback through various communication channels, including phone, email, and chat. Provide accurate and timely information on Royal Enfield products, services, and promotions.

  2. Problem Resolution: Investigate and resolve customer issues and complaints with a focus on ensuring customer satisfaction. Work collaboratively with internal departments to resolve complex customer problems, and follow up to ensure resolutions are implemented effectively.




Royal Enfield Jobs Near Me

Skills:

  1. Excellent Communication: Strong verbal and written communication skills, with the ability to convey complex information clearly and concisely. Fluency in English is essential; proficiency in additional languages is a plus.
  2. Customer-Centric: A genuine passion for providing exceptional customer service and a deep understanding of customer needs and expectations.
  3. Problem-Solving: Effective problem-solving skills to address customer concerns and find solutions. Ability to remain calm under pressure and handle challenging situations with empathy and professionalism.

Qualifications:

  1. Education: Minimum of a high school diploma or equivalent. A bachelor's degree is preferred but not mandatory.
  2. Computer Proficiency: Basic computer skills and familiarity with customer relationship management (CRM) software.
  3. Fresher Friendly: This position is open to fresh graduates or individuals with limited work experience. We value enthusiasm and a strong desire to learn and grow within the company.
Important Links

Find the Link in Apply Now Button



Date posted
October 26, 2023
Valid through
March 31, 2024
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Position: Royal Enfield Recruitment 2023 - Job Card - Customer Service Executive Post

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