Position title
Smart Bazaar Recruitment 2023 - Latest Job - Customer Care Associate Post
Job Location
India
Remote work from: India




Base Salary
USD11,000-USD19,000 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Smart Bazaar Recruitment 2023

At Smart Bazaar, we pride ourselves on providing an unparalleled shopping experience to our valued customers. As a leading online marketplace, we are committed to delivering exceptional products and services. Join our dynamic team and be a part of redefining the future of online shopping.




Smart Bazaar Careers

Responsibilities:

    • Customer Engagement:
      • Act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring overall satisfaction.
      • Proactively engage with customers through various channels, including phone, email, and live chat, to provide assistance and product information.
      • Build and maintain strong customer relationships by understanding their needs and preferences, offering personalized solutions, and following up on feedback.
    • Problem Resolution:
      • Investigate and troubleshoot customer concerns, finding swift and effective solutions to ensure a seamless shopping experience.
      • Collaborate with internal teams to resolve complex issues, escalating when necessary, and keeping customers informed throughout the resolution process.
      • Identify recurring issues and contribute to process improvements, enhancing overall customer satisfaction and loyalty.




Smart Bazaar Jobs Near Me

    1. Skills:
      1. Communication Skills:
        • Excellent verbal and written communication skills to interact effectively with customers and internal teams.
        • Ability to convey complex information in a clear and concise manner, adapting communication style to different customer preferences.
      2. Problem-Solving:
        • Strong analytical and problem-solving skills to address customer issues and find satisfactory resolutions.
        • Ability to think on your feet, make decisions independently, and navigate through challenging situations.
      3. Customer Focus:
        • A genuine passion for customer satisfaction and a customer-centric mindset.
        • Empathy and patience in handling customer concerns, with a commitment to delivering a positive customer experience.
Important Links

Find the Link in Apply Now Button



Date posted
December 4, 2023
Valid through
March 31, 2024
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Position: Smart Bazaar Recruitment 2023 - Latest Job - Customer Care Associate Post

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