Smart Bazaar Recruitment 2023

As a Customer Care Executive at Smart Bazaar, you will play a pivotal role in ensuring our customers receive exceptional service. Your primary responsibility will be to engage with customers, address their queries, and provide assistance, contributing to an overall positive shopping experience.

Smart Bazaar Careers

Responsibilities:

1. Customer Engagement:
   • Respond promptly and professionally to customer inquiries through various communication channels, including phone, email, and live chat.
   • Build and maintain strong customer relationships by actively listening to their concerns, providing accurate information, and offering timely solutions.
2. Issue Resolution:
   • Effectively troubleshoot and resolve customer issues, escalating complex problems to the appropriate department when necessary.
   • Collaborate with cross-functional teams to ensure timely resolution of customer concerns and contribute to process improvements based on customer feedback..