Snapdeal Recruitment 2023

At Snapdeal, we believe in providing an unparalleled online shopping experience to our customers. As a leading e-commerce platform, we are committed to delivering top-notch products and services. To ensure our customers receive exceptional support, we are seeking a dynamic and customer-centric individual to join our team as a Customer Service Executive.

Snapdeal Careers

Responsibilities:

• Customer Interaction and Issue Resolution:
  • Engage with customers via multiple communication channels (phone, email, chat) to address inquiries, concerns, and feedback.
  • Resolve customer issues promptly and effectively, ensuring a positive customer experience and satisfaction.
  • Collaborate with cross-functional teams to escalate and resolve complex problems, demonstrating a commitment to customer advocacy.
• Product Knowledge and Guidance:
  • Stay updated on Snapdeal's product offerings, policies, and promotions to provide accurate information to customers.