Snapdeal Recruitment 2023

At Snapdeal, we believe in creating a seamless and delightful shopping experience for our customers. As a leading e-commerce platform, we are committed to providing top-notch customer service. Join our dynamic team as a Customer Service Trainee and embark on a rewarding career where you can make a real impact.

Snapdeal Careers

Responsibilities:

• Customer Assistance:
  • Respond promptly and professionally to customer inquiries via various communication channels, including email, chat, and phone.
  • Provide accurate information regarding products, orders, and general inquiries, ensuring a positive customer experience.
  • Collaborate with other teams to resolve customer issues and escalate complex cases to higher-level support when necessary.
• Problem Resolution:
  • Investigate and analyze customer problems, identifying root causes and implementing effective solutions.