Snapdeal Recruitment 2023

At Snapdeal, we're committed to providing an exceptional online shopping experience for our customers. As a Customer Service Manager, you will play a crucial role in ensuring our customers receive top-notch support and assistance throughout their journey with us. If you are passionate about customer satisfaction and have a knack for leadership, we want you to be a part of our team.

Snapdeal Careers

Responsibilities:

1. Team Leadership: Lead and motivate a team of customer service representatives to ensure they provide excellent service to our customers. Foster a positive work environment, set clear goals, and provide ongoing coaching and feedback.
2. Customer Satisfaction: Monitor and improve customer service operations, ensuring prompt and efficient handling of customer inquiries, complaints, and concerns. Implement strategies to enhance customer satisfaction and loyalty.